WHAT WE DO

We work to ensure all your office and mobile technology is up and running, data is secure, available across devices, and backed up.

Provide website support such as design/redesign that is mobile optimized, and user friendly that can be used by an owner or staff partner of a small or medium sized business effectively reducing ongoing costs.

Support software and web applications on site and remotely.

Offer training support on site or remotely.

LIST OF SERVICES WE OFFER

HARDWARE

  • Setup & Solve Problems with Network Connections: WIFI, Cabled, Router, Remote

  • Setup Find Solutions to Problems with Desktop, Laptop

  • Solve Problems with Tablets, Smart Phones

  • Setup Printer, Scanner, Camera, Video Devices, Sound Devices, Retail Devices, & Other Hardware

OPERATING SYSTEMS

  • Work with Windows, Mac, Linux

MOBILE DEVICES

  • Work with Android and Apple iOS Mobile Devices

STORAGE - Data Used Daily Across All Devices

  • Setup & Utilize Secure Cloud Storage using one or more Platforms for Storage according to your needs.

  • Cloud storage utilized are OneDrive, Google Drive, Amazon Drive, iCloud, Dropbox.

DATA RETRIEVAL - From Desktop or Laptop Due to Damage, Loss, or Accidentally Deleted

  • Retrieve Data from HDD - Hard Disk Drive, SSD - Solid State Drive, or other Storage Devices

  • In some cases we can recover data via what is called Soft or Software Measures

  • Software Recovery from a failing hard drive cost from $150 to $300

  • Accidentally Deleted data can in most cased be recovered, costs from $50 to $150

  • Some Hard Drives with mechanical spinning platers can not be recovered via Software Measures by us

  • ​We can recommend an outsource service to send a HDD device to, and they provide a quote for you to do the work

  • Most HDD that we outsource to for mechanical recovery begin at $400 and can go up to $2000+

  • SSD - Solid State Drive hard drives though do not have moving parts like a USB drive, can fail

  • We highly recommend a good Backup Plan, onsite, cloud based, or both to protect against and recover from Device Failure, Theft, Lost, Fire, Flooding, Accidental Damage, or Cyber Attack

DATA RETRIEVAL - From Smartphones

  • Need to retrieve a conversation from your SMS / Text Messaging?

  • We can obtain complete messages or message threads of conversation in a date and time format that can be used to present in a dispute matter if needed.

  • Obtain data from cell phone device if not backup on the cloud, assuming device in not damaged beyond recovery.

BACKUP PLAN

  • ​We highly recommend a good backup plan to protect against and recover from Device Failure, Theft, Lost, Fire, Flooding, Accidental Damage, or Cyber Attack

  • Onsite Desktop or Laptop: Internal or External HDD or SSD device with Acronis Backup Software

  • Cloud Based - ​We can recommend one or more according to your needs: OneDrive, Google Drive, Amazon Drive, Acronis

  • Mobile App Backup according to need using Cloud Based Storage

WEBSITE DESIGN/REDESIGN

  • If you need to establish or build a basic to intermediate website that works on any device, we can help set that up for you.

  • We recommend utilizing a user friendly website builder that is easy for you or a staff member to use, maintain, and update content easily without the use of computer code.

  • There are some amazing values out there that do not have huge costs to get this done.

  • Provide training for an owner or staff member in the business to manage the website and update content.

  • Doing this can help reduce on going costs to your budget.

  • We can help find the right fit for you, set it up, train you, and only come back if needed.

SOFTWARE, WEB APPLICATIONS, MOBILE APPS

  • We provide support for technical issues you are having with your software and application needs, so you can focus on what you do best with your business.

  • Provide support for Microsoft Office applications, Google Workspace applications, and other industry specific applications that reside on your computer, or are accessed via a web based application.

TRAINING

  • Provide training ideas for business owners and staff in your business to fit your specific needs.

  • On site training.

  • Remote training via Zoom, Team Viewer, or Google Meet.

  • Training via video created specifically for your needs, and made available on YouTube for easy access and viewing anytime.

CYBER SECURITY PLANNING