WHAT WE DO

We work to ensure all your office and mobile technology is up and running, data is secure, available across devices, and backed up.

Provide website support such as design/redesign that is mobile optimized, user friendly, and that can be administered by an owner or staff of a small or medium sized business, thereby reducing ongoing costs.

Support software and web applications on site and remotely.

Offer training support on site or remotely.

LIST OF SERVICES WE OFFER

HARDWARE

  • Setup & Solve Problems with Network Connections: WIFI, Cabled, Router, Remote

  • Setup Find Solutions to Problems with Desktop, Laptop

  • Solve Problems with Tablets, Smart Phones

  • Setup Printer, Scanner, Camera, Video Devices, Sound Devices, Retail Devices, & Other Hardware

OPERATING SYSTEMS

  • Work with Windows, Mac, Linux

MOBILE DEVICES

  • Work with Android and Apple iOS Mobile Devices

SOFTWARE, WEB APPLICATIONS, MOBILE APPS

  • We provide support for technical issues you are having with your software and application needs, so you can focus on what you do best with your business.

  • Provide support for Microsoft Office applications, Google Workspace applications, and other industry specific applications that reside on your computer, or are accessed via a web based application.

DATA RETRIEVAL - From Desktop or Laptop Due to Damage, Loss, or Accidentally Deleted

  • Retrieve Data from HDD - Hard Disk Drive, SSD - Solid State Drive, or other Storage Devices using what is called Soft or Software Measures.

  • Software Recovery from a failing hard drive cost is from $150 to $300.

  • Accidentally Deleted data can in most cased be recovered, cost is from $50 to $150.

  • Some Hard Drives with mechanical spinning platers can not be recovered via Software Measures. ​

    • We can recommend an outsource service to send a HDD device to, and they will provide a quote and do the work.

    • Most HDD that we outsource to for mechanical recovery begin at $400 and can go up to $2000+.

  • PLEASE NOTE: We highly recommend a good Backup Plan, onsite, cloud based, or both to protect against and recover from Device Failure, Theft, Lost, Fire, Flooding, Accidental Damage, or Cyber Attack.

DATA RETRIEVAL - From Smartphones

  • Need to retrieve a conversation from your SMS / Text Messaging?

  • We can obtain complete messages or message threads of conversation in a date and time format that can be used to present in a dispute matter if needed.

  • Obtain data from cell phone device if not backup on the cloud, assuming device in not damaged beyond recovery.

BACKUP PLAN

  • HDD - Hard Disk Drive with platters have moving parts, and are still a great storage option, however these devices fail over time.

  • SSD - Solid State Drive hard drives do not have moving parts similar to a USB drive, however both can stop working due to any number of reasons. ​

  • We highly recommend a good backup plan to protect against and recover from Device Failure, Theft, Lost, Fire, Flooding, Accidental Damage, or Cyber Attack

    • Onsite Desktop or Laptop: Internal or External HDD or SSD device with Acronis Backup Software

    • Cloud Based - We can recommend one or more according to your needs: OneDrive, Google Drive, Amazon Drive, Acronis

  • Mobile App Backup according to need using Cloud Based Storage

STORAGE - Data Used Daily Across All Devices

  • Setup & Utilize Secure Cloud Storage using one or more Platforms for Storage according to your needs.

  • Cloud storage utilized are OneDrive, Google Drive, Amazon Drive, iCloud, Dropbox.

WEBSITE DESIGN/REDESIGN

  • Do you need to establish or build a basic to intermediate website, or need to update a current website that works on any device such as a Desktop, Laptop, Tablet, or Smartphone, and don't have the time or know where to begin?

    • We determine your needs, recommend a website builder, we build or redesign your website together with basic to innovative themes, and proof everything with you before publishing your site.

    • We setup analytics with reports that go to you.

  • We recommend utilizing a user friendly website builder that is easy for you or a staff member to use, maintain, and update content easily without the use of computer code.

  • Are you content with the current pricing structure of your website hosting, website builder applications, or web consultants, and have on going additional fees that do not provide effective solutions?

    • There are some amazing values available that do not carry huge on going monthly costs.

    • Monthly costs vary according to your need and are charged direct from provider and can range from $1/Month to $15/Month.

  • We can help find the right fit for you, set it up, train you, and only come back if or when needed.

  • Our goal is to empower and train you the owner or a staff member in the business to handle common changes and updates to content on your own.

    • We are available when needed, yet doing this on your own or having a staff member take care of managing content and basic changes is a way to reduce costs.

TRAINING

  • Provide training ideas for business owners and staff in your business to fit your specific needs.

  • On site training.

  • Remote training via Zoom, Team Viewer, or Google Meet.

  • Training via video created specifically for your needs, and made available on YouTube for easy access and viewing anytime.