Pricing & Billing



For the Small Office Home Office we Provide Effective On Time Reasonably Priced Information Technology Support With Integrity


  • Our philosophy is that we are available only when you need us, helping to keep your IT costs under control.

PRICING

  • We provide a free estimate of work, and work begins when we each agree.

  • Hourly rate is $50/hr. that starts at a 1 hour minimum only when estimate is agreed upon.

  • Flat rate is based on project definition and will be proposed within an estimate. This can effectively cap the cost of work on an IT project.

  • Estimates are just that an estimate. We assess tasks and projects as best as we can, and set out to complete all work agreed upon.

  • If other solutions are needed that were not part of an original estimate, then we communicate with you what choices there are,​ any costs associated, so we can discuss together what action to take.

​BILLING

  • We will bill via email billing invoicing.

  • On the billing invoice you will see parts or equipment cost, or both.

  • We write general comments to document work done.

  • Total costs will be shown along with any discounts if applied.

PAYMENT ACCEPTED

  • Our Preferred method of payment is with: Visa, MasterCard, American Express, and PayPal. All are available via Secure Email Billing Invoicing.

  • Check via USPS Mail are accepted (ask for address please) or on site. Maximum check accepted is $200. Checks over $200 require a signed agreement.

  • Payment is due upon receipt unless noted differently on invoice.

RECEIPT OF PAYMENT

  • A receipt of payment will be sent to your email for your records.